Terms & Conditions

Detailed description of goods and/or services
Pop-Up Cinema
is a business in the entertainment industry that markets outdoor cinema.
Delivery policy

Subject to availability and receipt of payment, requests will be processed within 24 hours and delivery confirmed by way of email.

Export restriction

The offering on this website is available to South African clients only

Weather and Cancellation policy

Should the weather on the day of the event impact our ability to host a safe and successful screening, ticket holders will be e-mailed by 12h00 on the day of the event and will be issued with a coupon to be used for the booking of the postponed event or for another Pop-Up Cinema event of your choice.  Full instructions will be given via e-mail.

Customer privacy policy

Pop-Up Cinema shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted

Payment may be made via Visa, MasterCard or by bank transfer into the Pop-Up Cinema bank account, the details of which will be provided on request.

Credit card acquiring and security

Credit card transactions will be acquired for Pop-Up Cinema via PayGate (Pty) Ltd who are the approved payment gateway for First National Bank.  PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.  Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by Pop-Up Cinema separately from card details which are entered by the client on PayGate’s secure site.  For more detail on PayGate refer to www.paygate.co.za
Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.  Transaction Currency is South African Rand (ZAR).

Responsibility

Pop-Up Cinema takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods

Country of domicile

This website is governed by the laws of South Africa and Pop-Up Cinema chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 72 Rose Street, Bo-Kaap, Cape Town .

Variation

Pop-Up Cinema may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Pop-Up Cinema Pty Ltd. (sole trader / private company / close corporation) based in South Africa trading as Pop-Up Cinema and with registration number 2016/124523/07 and .9041218257

 

Pop-Up Cinema – contact details

Support : email: info@pop-upcinema.com

Support:  telephone: 021-422-0742